Healthcare Office Operations Lead

Assurance Care & Support Services Inc; Edison (NJ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401k

Job summary

Assurance Care & Support Services Inc in Edison, NJ seeks an Office Manager to oversee daily administrative operations, support staff, caregivers and clients, and ensure strict compliance with state regulations governing home care.

Responsibilities include managing client and employee files, overseeing intake, coordinating scheduling, supervising office staff, handling timesheets and payroll tasks, and maintaining accurate records for audits.

Qualifications

• High School diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Minimum of 2 years administrative or office management experience, preferably in healthcare or home care.
• Knowledge of DDA, Medicaid, or healthcare regulations is highly desirable.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and scheduling software.
• Ability to maintain confidentiality and manage sensitive information professionally.
• Detail-oriented with strong problem-solving abilities.

Responsibilities

• Manage day-to-day administrative tasks including answering phones, scheduling, and responding to emails.
• Oversee client intake process, including collecting required documentation and maintaining accurate records.
• Supervise office staff, providing guidance, training, and support as needed.
• Ensure compliance with state and agency policies (including DDA regulations).
• Maintain employee files, background checks, training documentation, and certifications.
• Coordinate caregiver/client scheduling and match appropriate staff to clients based on needs and availability.
• Manage timesheets, attendance, and assist with payroll processing.
• Order and manage office supplies and medical equipment inventory.
• Serve as liaison between clients, families, staff, and healthcare professionals.
• Prepare reports, maintain filing systems, and support audits and inspections.
• Support hiring, onboarding, and training processes for new employees.

Skills

Organizational skills

Multitasking

Communication

Interpersonal skills

Confidentiality

Problem-solving

Detail-oriented

Education

High school diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

Microsoft Office Suite

Scheduling software

Job description

Assurance Care & Support Services Inc in Edison, NJ seeks an Office Manager to oversee daily administrative operations, support staff, caregivers and clients, and ensure strict compliance with state regulations governing home care.

Responsibilities include managing client and employee files, overseeing intake, coordinating scheduling, supervising office staff, handling timesheets and payroll tasks, and maintaining accurate records for audits.