Healthcare Office Operations & Billing Specialist

Longmeadow Healthcare Center; Justin (TX); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Comprehensive Benefits

AD&D

Short-Term Disability

Cancer Coverage

Tuition Reimbursement

Paid Time Off

401(k) eligibility

Life Insurance

Job summary

Creative Solutions in Healthcare in Justin, Texas, seeks an Assistant Business Office Manager to support financial and administrative operations within the long-term care facility.

The role focuses on AR management, billing, claims processing, and maintaining resident trust funds, while ensuring accuracy, compliance, and timely workflow. Excellent communication and attention to detail are essential for success.

Qualifications

• Basic understanding of accounts receivable and financial processes.
• Strong organizational and multitasking skills.
• Proficient computer skills, including typing and 10-key.
• Excellent verbal and written communication in English.
• Attention to detail and deadline-driven.
• Genuine care for elderly and disabled residents.

Responsibilities

• Support Accounts Receivable management, maintain documentation, send collection letters, and follow up on past-due receivables.
• Assist in monthly private billing, post daily cash deposits, and verify information for new inquiries and admissions.
• Process Medicare, MSP, Managed Care, and Primary Insurance claims with timely submissions.
• Maintain resident trust funds in compliance with regulations.
• Ensure Medicare/HMO claims are completed by the 5th of each month and hospice bills are processed promptly.
• Communicate professionally with residents, families, staff, and external stakeholders.
• Assist in training team members and supporting the 3 Deep backup requirement for office functions.
• Review admissions, discharges, and payer changes for census accuracy and smooth finances.
• Handle mail distribution, update census and payer changes in PCC, and monitor collection policies.
• Support financial verification for admissions and complete required paperwork efficiently.

Skills

Accounts receivable basics

Organizational skills

Multitasking

Computer literacy

Typing and 10-key

Verbal and written communication (EN)

Attention to detail

Care for elderly/disabled

Policy compliance

Tools

PCC system

Job description

Creative Solutions in Healthcare in Justin, Texas, seeks an Assistant Business Office Manager to support financial and administrative operations within the long-term care facility.

The role focuses on AR management, billing, claims processing, and maintaining resident trust funds, while ensuring accuracy, compliance, and timely workflow. Excellent communication and attention to detail are essential for success.