Healthcare Office Admin & Billing Assistant

Creative Solutions in Healthcare - East; DeSoto (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

AD&D and Disability coverage

Life Insurance

Tuition Reimbursement

Paid Time Off

401(k) Plan

Corporate resources support

Job summary

Creative Solutions in Healthcare - East is seeking an Assistant Business Office Manager to support the financial and administrative operations of our long-term care facility in Texas. You will assist with AR, billing, claims, and trust fund management, while ensuring accuracy and compliance across daily tasks.

The role requires strong organizational skills, attention to detail, and excellent communication with residents, families, and staff. Experience with PCC and financial processes is a plus.

Qualifications

• Basic understanding of accounts receivable and financial processes.
• Strong organizational and multitasking abilities.
• Proficient computer skills, including typing and 10-key.
• Excellent verbal and written communication in English.
• Strong attention to detail and deadline-driven.
• Genuine care for elderly and disabled individuals.

Responsibilities

• Support Accounts Receivable management, document handling, and follow-ups on past-due receivables.
• Assist in monthly private billing, cash deposits, and verify admissions information.
• Process Medicare, MSP, Managed Care, and Primary Insurance claims with timely submissions.
• Maintain resident trust fund accounts and documentation compliance.
• Ensure Medicare/HMO claims are completed by the 5th of each month and manage daily deposits.
• Communicate professionally with residents, families, staff, and external stakeholders.
• Assist in training team members to meet backup requirements for office functions.
• Participate in interdisciplinary meetings to review admissions, discharges, and payer changes.
• Perform office administrative tasks including mail distribution and census updates in PCC.
• Support financial verification for new admissions.

Skills

Accounts receivable basics

Organizational multitasking

Computer proficiency

Verbal and written communication

Attention to detail

Elderly care mindset

Policy compliance

Education

None

Tools

PCC

Job description

Creative Solutions in Healthcare - East is seeking an Assistant Business Office Manager to support the financial and administrative operations of our long-term care facility in Texas. You will assist with AR, billing, claims, and trust fund management, while ensuring accuracy and compliance across daily tasks.

The role requires strong organizational skills, attention to detail, and excellent communication with residents, families, and staff. Experience with PCC and financial processes is a plus.