Healthcare Office Operations Assistant

Baylor St. Luke's Medical Group; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

CommonSpirit Health is seeking an Office Assistant to support leadership and keep the office running efficiently, delivering accurate administrative support and facilitating internal and external communications.

In this role you will handle patient check-in, manage records in the electronic medical record system, assist with billing inquiries, and coordinate referrals and scheduling to ensure compliant, high-quality service.

Qualifications

• High School Diploma or GED required.
• 2 years related experience in a healthcare environment.

Responsibilities

• Perform patient check-in at the time of visit; interview patients and complete all paperwork to ensure admitting process compliance.
• Copy/scan patient medical records, benefit/insurance information, and related materials into the EMR system.
• Perform patient check-out including pricing services, coding of procedures and diagnoses for charging.
• Collect patient responsibility payments and answer routine patient insurance and billing inquiries.
• Answer phone calls, confirm next day appointments, ensure insurance coverage and advise on required documentation and time-of-service payments.
• Gather, verify, and process referrals, authorizations, and pre-certifications with physicians, patients, and payers.

Education

High School Diploma / GED

Job description

CommonSpirit Health is seeking an Office Assistant to support leadership and keep the office running efficiently, delivering accurate administrative support and facilitating internal and external communications.

In this role you will handle patient check-in, manage records in the electronic medical record system, assist with billing inquiries, and coordinate referrals and scheduling to ensure compliant, high-quality service.