Healthcare Office Manager – Patient Experience Leader

Women's Health Arizona; Gilbert (AZ); In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Women's Health Arizona is seeking an Office Manager to lead a diverse clinic administration team and oversee daily operations in a women's health medical office in Gilbert, AZ.

The ideal candidate has a background in healthcare administration, strong leadership, and expertise in patient scheduling, records management, insurance verification, and compliant practice operations to ensure efficient and compassionate patient care.

Competenze

• Bachelor's degree or higher in Healthcare Administration, Business Administration, or related field
• 3-5 years of experience in office management, preferably in healthcare
• Strong leadership and supervisory skills
• Excellent organizational skills and ability to multitask in a fast-paced environment
• Proficiency in office management software, EHR systems, and billing software
• Strong communication and interpersonal skills
• Knowledge of healthcare regulations, compliance, and billing practices
• Commitment to high-quality patient care and patient experience

Mansioni

• Staff Management and Supervision: Recruit, hire, train, and supervise office staff, including receptionists, medical secretaries, and administrative assistants.
• Administrative Coordination: Coordinate patient scheduling, appointment management, medical records, and insurance verification; oversee registration and billing procedures.
• Insurance Verification and Authorization: Verify coverage, eligibility, benefits, and obtain pre-authorizations/referrals as needed.
• Patient Relations and Customer Service: Serve as point of contact for patient inquiries and concerns; ensure high-quality service and patient satisfaction.
• Quality Assurance and Compliance: Ensure regulatory compliance, practice policies, privacy, and confidentiality; implement quality assurance measures and performance improvement initiatives.
• Vendor Management and Supplies Procurement: Manage relationships with vendors and procurement of office supplies and equipment.

Conoscenze

Staff supervision

Leadership

Organizational skills

Communication skills

EHR proficiency

Billing software

Formazione

Bachelor's in Healthcare Administration

Master's degree preferred

Strumenti

Office management software

EHR systems

Billing software

Descrizione del lavoro

Women's Health Arizona is seeking an Office Manager to lead a diverse clinic administration team and oversee daily operations in a women's health medical office in Gilbert, AZ.

The ideal candidate has a background in healthcare administration, strong leadership, and expertise in patient scheduling, records management, insurance verification, and compliant practice operations to ensure efficient and compassionate patient care.