Healthcare Office Leader: Billing & Ops Manager

HealthOp Solutions; Scottsdale (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

HealthOp Solutions is seeking an experienced Medical Office Manager to oversee daily operations at its Glendale or Scottsdale, Arizona location. This leadership role focuses on optimizing front/back office workflows, billing, and patient satisfaction.

The ideal candidate will have 3+ years in medical office management, strong billing knowledge, and experience with EHR systems like eCW or NextGen Office. This on-site position offers competitive compensation and benefits.

Qualifications

• Minimum 3 years of experience in medical office management or a comparable healthcare leadership role.
• Strong understanding of medical billing, insurance claims, coding, and revenue cycle management.
• Experience overseeing front office operations, administrative staff, and clinical support teams.
• Working knowledge of Medicare, Medicaid, Workers' Compensation, and commercial payer requirements.
• Experience with electronic health record (EHR) and practice management systems.

Responsibilities

• Oversee daily front and back office operations to ensure smooth, efficient workflows.
• Supervise front desk staff, medical assistants, billing specialists, and administrative staff.
• Manage patient scheduling, staffing coordination, and office productivity.
• Collaborate with healthcare providers and leadership to improve operational performance.
• Develop and implement policies and procedures that enhance efficiency and patient satisfaction.
• Address operational challenges and resolve patient or staff concerns professionally.
• Oversee insurance verification, prior authorizations, claims processing, and patient billing.
• Monitor billing accuracy, accounts receivable, collections, and reimbursement workflows.
• Submit, track, and manage insurance claims using EHR and practice management systems.
• Resolve billing inquiries, payment discrepancies, and insurance claim denials.
• Ensure compliance with Medicare, Medicaid, Workers' Compensation, and commercial insurance requirements.
• Identify opportunities to improve revenue cycle efficiency and financial performance.

Skills

Leadership

Communication

Organizational skills

Problem solving

Healthcare administration

Billing & revenue cycle

Tools

eClinicalWorks (eCW)

NextGen Office EHR

Job description

HealthOp Solutions is seeking an experienced Medical Office Manager to oversee daily operations at its Glendale or Scottsdale, Arizona location. This leadership role focuses on optimizing front/back office workflows, billing, and patient satisfaction.

The ideal candidate will have 3+ years in medical office management, strong billing knowledge, and experience with EHR systems like eCW or NextGen Office. This on-site position offers competitive compensation and benefits.