Healthcare Office Manager, Front Desk Leader (No Evenings)

The-Urology-Group; Kentucky; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Pet Insurance

Health savings account

Paid sick time

Paid time off

Paid holidays

Profit sharing

Retirement plan

Job summary

The Urology Group is seeking an experienced Office Manager to lead the daily front desk operations at our Blue Ash and Eastgate offices. This role ensures excellent patient care, efficient cost management, and strict adherence to policies and regulations.

You will provide direction to staff and coordinate administrative functions to support clinical teams. Responsibilities include supervising the front desk, budgeting, interviewing and training new staff, and maintaining compliant records.

Qualifications

• Experience leading front desk teams in a medical setting.
• Knowledge of labor laws and HR processes.
• Familiarity with EMR and healthcare regulations.

Responsibilities

• Lead front desk team and implement policies.
• Ensure staff resources, training, and compliance.
• Manage budgets, records, and contracts.
• Oversee schedules and performance reviews.
• Collaborate with Providers and Management to ensure quality patient care.

Skills

Front desk leadership

Staff supervision

Budgeting

Process improvement

Communication

HIPAA compliance

EMR knowledge

Healthcare regulations

Education

High School Diploma

Associate’s Degree or higher

Tools

Microsoft Office

EMR systems

Job description

The Urology Group is seeking an experienced Office Manager to lead the daily front desk operations at our Blue Ash and Eastgate offices. This role ensures excellent patient care, efficient cost management, and strict adherence to policies and regulations.

You will provide direction to staff and coordinate administrative functions to support clinical teams. Responsibilities include supervising the front desk, budgeting, interviewing and training new staff, and maintaining compliant records.