Office Manager: Front Desk & Clinic Operations Leader

The Urology Group; Cincinnati (OH); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Pet Insurance

Health savings account

Paid sick time

Paid time off

Paid holidays

Profit sharing

Retirement plan

Job summary

The Urology Group is seeking an Office Manager to lead the daily front-office operations at our Blue Ash and Eastgate clinics, ensuring top patient care and efficient costs. You will supervise staff, manage resources, and align with policies and procedures to maintain compliance.

Ideal candidates have medical front-office or admin experience and a track record in supervision, with strong communication, organization, and budget planning skills.

Qualifications

• Medical front office or administrative experience required.
• Supervisory or management experience preferred.
• Knowledge of labor laws and human resources practices.
• Ability to lead front desk staff and manage workflows.

Responsibilities

• Lead front desk team and implement policy changes.
• Provide resources, tools, and training for staff.
• Oversee budgets, records, and contracts.
• Ensure HIPAA compliance and patient confidentiality.
• Collaborate with Providers and Management to ensure quality patient care.
• Attend management meetings and relay information to staff.

Skills

HR experience

Process improvement

Communication skills

Organizational skills

Patient service

Analytical thinking

Budgeting

Microsoft Office

Healthcare systems knowledge

Leadership

Education

High School Diploma or equivalent

Associate’s Degree or higher

Tools

Microsoft Office

EMR

Job description

The Urology Group is seeking an Office Manager to lead the daily front-office operations at our Blue Ash and Eastgate clinics, ensuring top patient care and efficient costs. You will supervise staff, manage resources, and align with policies and procedures to maintain compliance.

Ideal candidates have medical front-office or admin experience and a track record in supervision, with strong communication, organization, and budget planning skills.