Healthcare Office Manager: EMR, Scheduling & Ops Lead

WVU Medicine Thomas Hospitals; South Charleston (WV); On-site; USD 60,000 - 84,000; Full time

Job summary

THOM Thomas Hospitals is seeking an Office Manager to oversee daily operations across Emergency Medicine, Hospital Medicine, and Intensivist departments. The role ensures efficient clerical work, calendar management for Medical Director, and coordination with physicians and APPs.

The position requires strong organizational skills, EMR proficiency, and the ability to manage multiple tasks including onboarding, meetings, and credentialing activities.

Qualifications

• High school diploma or equivalent required.
• Two years of administrative or healthcare administrative experience required.
• Two years of administrative experience in a medical office setting preferred.

Responsibilities

• Performs general clerical duties: answers phones, screens calls, takes messages, provides information.
• Sorts and distributes mail; maintains up-to-date phone log for staff.
• Monitors and maintains office supplies/equipment; prepares work orders for repairs.
• Coordinates meetings and arranges catering; takes minutes at monthly meetings and distributes records.
• Manages Medical Director calendars; handles payroll and time tracking for APPs/Physicians.
• Responds to internal/external EMR queries and supports credentialing/onboarding processes.
• Supports travel arrangements and conference registrations; handles reimbursements.

Skills

Administrative experience

Healthcare administration

Education

High school diploma

Associates Degree

Tools

EMR

WorkDay

Microsoft Teams

Job description

THOM Thomas Hospitals is seeking an Office Manager to oversee daily operations across Emergency Medicine, Hospital Medicine, and Intensivist departments. The role ensures efficient clerical work, calendar management for Medical Director, and coordination with physicians and APPs.

The position requires strong organizational skills, EMR proficiency, and the ability to manage multiple tasks including onboarding, meetings, and credentialing activities.