Healthcare Office & HR Manager: Billing & Front Desk

Tali Healthcare Management; Franklin (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Low-cost medical insurance

Dental and vision insurance

Paid time off and holidays

Job summary

Tali Healthcare Management seeks a Business Office Manager/HR to oversee resident accounts, billing processes, and front desk operations in a skilled nursing facility. The role collaborates with residents, families, and staff to ensure accurate billing and smooth daily operations.

The ideal candidate has experience in accounts receivable, billing, office management, HR, and strong organizational skills. Healthcare experience is a plus; a collaborative team environment is emphasized.

Qualifications

• High school diploma or equivalent.
• Experience in accounts receivable, billing, office management, or financial operations and HR.
• Healthcare setting experience preferred but not required.
• Strong organizational skills and attention to detail.
• Experience supervising staff or coordinating office operations is a plus.
• Strong communication and customer service skills.

Responsibilities

• Manage resident accounts, including personal needs allowance (PNA) funds.
• Process deposits, bank reconciliations, and check requests.
• Support accounts receivable and billing functions.
• Oversee reception staff and front desk operations.
• Communicate with residents and families regarding billing and account questions.
• Maintain accurate financial records and ensure compliance with internal procedures.
• Order and manage office supplies as needed.
• Oversee HR and employee files.

Skills

Accounts receivable

Billing

Office management

Financial operations

HR

Reception/front desk

Staff supervision

Customer service

Education

High school diploma or equivalent

Job description

Tali Healthcare Management seeks a Business Office Manager/HR to oversee resident accounts, billing processes, and front desk operations in a skilled nursing facility. The role collaborates with residents, families, and staff to ensure accurate billing and smooth daily operations.

The ideal candidate has experience in accounts receivable, billing, office management, HR, and strong organizational skills. Healthcare experience is a plus; a collaborative team environment is emphasized.