Healthcare Office Coordinator - Wound Care Team

Rutherford Regional Health Systems; Rutherfordton (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off (PTO)

401(k) retirement plan

Wellness programs

Professional development

Travel discounts

Job summary

Rutherford Regional Health System is seeking an Office Coordinator to deliver exemplary patient service and manage front-desk operations at the Wound Care & Hyperbaric Center in Rutherfordton, NC.

You will handle scheduling, registrations, referrals, records, and financial support while maintaining strict confidentiality and collaborating with clinical staff to ensure seamless patient care. This full-time on-site role emphasizes organization, communication, and teamwork.

Qualifications

• High school diploma or equivalent required.
• Current CPR certification required.
• Minimum of two years of medical office or healthcare administrative experience preferred.
• Proficiency in Microsoft Office, including word processing, databases, and spreadsheets, with the ability to learn and navigate hospital computer systems.
• Excellent organizational, multitasking, and time-management skills, with strong attention to detail and accuracy.
• Excellent verbal and written communication skills, with a professional, courteous, and patient-focused approach.
• Ability to maintain patient confidentiality, manage sensitive medical documentation, and work effectively in a fast-paced clinical environment.

Responsibilities

• Deliver professional, compassionate service to patients, families, physicians, and visitors while managing calls, reception duties, inquiries, and follow-up.
• Coordinate patient scheduling, registration, referrals, insurance verification, and records.
• Maintain accurate medical records and patient confidentiality per HIPAA and hospital policies.
• Facilitate communication and collaboration across wound care providers, referring physicians, and hospital departments.
• Support billing, insurance verification, and financial counseling as directed.

Skills

Organizational skills

Multitasking

Time management

Communication skills

Microsoft Office

Education

High school diploma

CPR certification

Tools

Hospital computer systems

Microsoft Office Suite

Job description

Rutherford Regional Health System is seeking an Office Coordinator to deliver exemplary patient service and manage front-desk operations at the Wound Care & Hyperbaric Center in Rutherfordton, NC.

You will handle scheduling, registrations, referrals, records, and financial support while maintaining strict confidentiality and collaborating with clinical staff to ensure seamless patient care. This full-time on-site role emphasizes organization, communication, and teamwork.