Healthcare Office Coordinator | Ops, Data, & Compliance

charliehealthbehavioralhealthoperations; New Milford (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Charlie Health in New Milford, CT is seeking an Office Coordinator to manage daily in-office operations and enable efficient care delivery. The role handles administrative tasks essential to clinical operations, including data entry, payor/license paperwork, and claims processing.

This in-person role runs Monday–Friday, 9:00 AM–5:00 PM, with a strong emphasis on compliance, patient data accuracy, and coordinating with admissions, clinical teams, and IT to maintain a welcoming, compliant office

Qualifications

• 2+ years of experience in office coordination or related role.
• Experience in healthcare or behavioral health is preferred.

Responsibilities

• Manage day-to-day office operations and ensure a welcoming environment for staff and visitors.
• Process administrative paperwork that facilitates care delivery, including payor and license applications, claims submissions, and data entry and reconciliation across systems.
• Partner with the Compliance team to ensure the office maintains the operational infrastructure required to support on-site behavioral health services.
• Lead a wide variety of organizational projects within People Operations and cross-functionally.
• Assist our IT team with issues as needed and support the storage and management of devices.
• Be a champion of Charlie Health's culture through planning events and team meetings.
• Be the person in the office with all the answers—someone who team members and visitors can rely on for information.
• Data Review and Transfer: Review and transfer patient data accurately and efficiently between Salesforce and medical records systems.
• Patient Chart Maintenance: Maintain patient charts and records, ensuring that all documentation is complete, up-to-date, and organized according to internal guidelines and regulatory requirements.
• Data Entry and Management: Enter and update patient information in databases and electronic health records systems as needed.
• Administrative Support: Provide administrative support to the admissions and clinical teams, including scheduling appointments, organizing meetings, and handling correspondence.
• Performing Attendance for various teams, Admin tasks as assigned, scheduling for various teams, responding to teams inquiries supporting them with workflow or tech/questions.
• Compliance Adherence: Adhere to HIPAA and other regulations to protect patient privacy and confidentiality.
• Team Collaboration: Collaborate with internal teams to ensure seamless communication and coordination of patient care and admin activities.
• Training and Development: Participate in training programs to enhance knowledge in care administration, data management, and compliance practices.

Job description

Charlie Health in New Milford, CT is seeking an Office Coordinator to manage daily in-office operations and enable efficient care delivery. The role handles administrative tasks essential to clinical operations, including data entry, payor/license paperwork, and claims processing.

This in-person role runs Monday–Friday, 9:00 AM–5:00 PM, with a strong emphasis on compliance, patient data accuracy, and coordinating with admissions, clinical teams, and IT to maintain a welcoming, compliant office