Healthcare Office Coordinator: Lead Patient Care & Ops

IHA; Ann Arbor (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Trinity Health IHA Medical Group seeks an Office Coordinator to oversee specified areas of the office, in collaboration with the Practice Manager, to deliver exceptional patient care. You will ensure patients receive friendly, efficient service and maintain smooth office operations with other supervisors to meet leadership goals.

The role requires a minimum 3–5 years in a Medical Office with reception or cross-trained medical assisting duties, and a clerical background is welcomed.

Qualifications

• Minimum 3–5 years’ experience in a Medical Office, with Reception or cross-trained Medical Assisting duties required.
• Preference for management/supervision exposure in a healthcare setting.
• Clerical and customer service skills to support patient flow and scheduling.

Responsibilities

• Supervise day-to-day operations of assigned areas.
• Coordinate care and serve as a liaison between patients and providers; ensure smooth office flow.
• Assist with recruitment, onboarding, training, and coaching of staff.

Skills

Supervisor experience

Clerical background

Medical office exposure

Education

High School Diploma

Associate or Bachelor’s in Management/Healthcare Admin

Job description

Trinity Health IHA Medical Group seeks an Office Coordinator to oversee specified areas of the office, in collaboration with the Practice Manager, to deliver exceptional patient care. You will ensure patients receive friendly, efficient service and maintain smooth office operations with other supervisors to meet leadership goals.

The role requires a minimum 3–5 years in a Medical Office with reception or cross-trained medical assisting duties, and a clerical background is welcomed.