Healthcare Office Coordinator: Insurance & Scheduling

Englewood Hospital; Elmwood Park (NJ); On-site; USD 22,000 - 31,000; Full time

Job summary

Englewood Health in Elmwood Park, NJ, is seeking an Office Coordinator to support daily administrative operations in the HVA Medical Group. You will verify insurance benefits, assist with prior authorizations, and coordinate referrals while scheduling tests and procedures as needed.

The role emphasizes collaboration with patients and healthcare professionals to ensure a smooth patient experience and efficient workflow in a fast-paced medical office environment.

Qualifications

• Ability to read, comprehend, and follow written instructions to accurately review insurance verification responses within Athena and/or EPIC, as well as other related documentation.
• Strong interpersonal and communication skills with patients, family members, physicians, insurance representatives, and public assistance agencies.
• Demonstrated ability to work independently, exercise sound judgment, and manage responsibilities with minimal supervision.
• Proficiency with EMR platforms and standard office software.

Responsibilities

• Verify insurance benefits for patients undergoing procedures and assist in obtaining prior authorizations.
• Coordinate referrals to external providers and schedule tests and procedures as needed.
• Provide administrative support to the Office Manager to ensure efficient office operations and positive patient experience.

Skills

Insurance verification

Authorization processing

Patient scheduling

Referral coordination

EMR systems

Attention to detail

Multi-tasking

Communication skills

Education

High School Diploma

Job description

Englewood Health in Elmwood Park, NJ, is seeking an Office Coordinator to support daily administrative operations in the HVA Medical Group. You will verify insurance benefits, assist with prior authorizations, and coordinate referrals while scheduling tests and procedures as needed.

The role emphasizes collaboration with patients and healthcare professionals to ensure a smooth patient experience and efficient workflow in a fast-paced medical office environment.