Healthcare Office Assistant - Growth & Benefits

Community Connection Programs, Inc.; Baton Rouge (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

Professional development opportunities

Growth within healthcare admin

Supportive team environment

Job summary

Community Connection Programs, Inc. in Baton Rouge seeks a highly organized Office Assistant to support our operations team, coordinating caregiver staffing, client services, and administrative tasks within Medicaid home and community-based services programs.

The ideal candidate has Medical Assistant certification or prior healthcare office experience, plus exceptional organizational, communication, and multitasking skills in a fast-paced environment.

Qualifications

• Medical office experience or Medical Assistant certification preferred.
• Strong communication and multitasking skills.
• Professional phone etiquette and ability to maintain confidentiality.

Responsibilities

• Answer and direct calls professionally.
• Greet caregivers, clients, and visitors.
• Assist with onboarding paperwork and file organization.
• Maintain client and employee records.
• Support scheduling and staffing coordination.
• Assist with compliance tracking and documentation follow-up.
• Monitor emails, faxes, and office correspondence.
• Communicate with caregivers regarding documentation and requirements.
• Assist management with administrative projects and reporting.
• Maintain office organization and supplies.
• Support day-to-day office operations.

Skills

Medical office administration

Customer service

Communication

Multitasking

Phone etiquette

Confidentiality

Education

Medical Assistant certification preferred

Tools

Microsoft Office

Data entry

Job description

Community Connection Programs, Inc. in Baton Rouge seeks a highly organized Office Assistant to support our operations team, coordinating caregiver staffing, client services, and administrative tasks within Medicaid home and community-based services programs.

The ideal candidate has Medical Assistant certification or prior healthcare office experience, plus exceptional organizational, communication, and multitasking skills in a fast-paced environment.