Office Assistant Medical Administrative Assistant

Community Connection Programs, Inc.; Baton Rouge (LA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Health Insurance

Paid time off

Professional development opportunities

Growth within healthcare admin

Supportive team environment

Job summary

Community Connection Programs, Inc. in Baton Rouge seeks a highly organized Office Assistant to support our operations team, coordinating caregiver staffing, client services, and administrative tasks within Medicaid home and community-based services programs.

The ideal candidate has Medical Assistant certification or prior healthcare office experience, plus exceptional organizational, communication, and multitasking skills in a fast-paced environment.

Qualifications

• Medical office experience or Medical Assistant certification preferred.
• Strong communication and multitasking skills.
• Professional phone etiquette and ability to maintain confidentiality.

Responsibilities

• Answer and direct calls professionally.
• Greet caregivers, clients, and visitors.
• Assist with onboarding paperwork and file organization.
• Maintain client and employee records.
• Support scheduling and staffing coordination.
• Assist with compliance tracking and documentation follow-up.
• Monitor emails, faxes, and office correspondence.
• Communicate with caregivers regarding documentation and requirements.
• Assist management with administrative projects and reporting.
• Maintain office organization and supplies.
• Support day-to-day office operations.

Skills

Medical office administration

Customer service

Communication

Multitasking

Phone etiquette

Confidentiality

Education

Medical Assistant certification preferred

Tools

Microsoft Office

Data entry

Job description

Community Connection Programs, Inc. (CCP) is seeking a highly organized, personable, and dependable Office Assistant to support our Baton Rouge operations team. This position plays an important role in helping coordinate caregiver staffing, client services, office organization, and administrative support for our Medicaid home and community-based services programs.

The ideal candidate is professional, detail-oriented, compassionate, and able to manage multiple responsibilities in a fast-paced healthcare environment. Medical Assistant certification or prior healthcare office experience is strongly preferred.

Responsibilities

• Answer and direct phone calls professionally

• Greet caregivers, clients, and visitors

• Assist with caregiver onboarding paperwork and file organization

• Maintain organized client and employee records

• Support scheduling and staffing coordination

• Assist with compliance tracking and documentation follow-up

• Monitor emails, faxes, and incoming office correspondence

• Communicate with caregivers regarding documentation and office requirements

• Assist management team with administrative projects and reporting

• Maintain office organization and supplies

• Support day-to-day office operations as needed

Qualifications

• Medical Assistant certification preferred

• Prior healthcare, home care, or medical office experience strongly preferred

• Exceptional organizational skills

• Strong communication and customer service skills

• Comfortable multitasking in a fast-paced environment

• Professional phone etiquette

• Strong computer skills (Microsoft Office, email, data entry)

• Ability to maintain confidentiality and professionalism

• Reliable transportation and consistent attendance required

Ideal Candidate Traits

• Warm and personable

• Extremely organized

• Self-motivated and proactive

• Able to prioritize tasks independently

• Strong follow-through and attention to detail

• Comfortable working with both caregivers and vulnerable populations

Schedule

• Full-time

• Monday-Friday

• Daytime office hours

Pay

• $14-$18/hour based on experience and qualifications

Benefits

• Paid time off

• Health Insurance

• Professional development opportunities

• Supportive team environment

• Opportunity for growth within healthcare administration