Healthcare Office Assistant - Billing & Admin Support

Springhill Medical Center; Mobile, Northern (AL, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Springhill Medical Center in Mobile, AL is seeking an Administrative Assistant to support the Business Office with payroll, billing, and registration processes. This on-site, full-time role requires strong organizational and communication skills and discretion in handling sensitive information.

The candidate should have 1–2 years of administrative experience, proficiency with Microsoft Office, and the ability to collaborate with physicians, pre-registration staff, and leaders across the

Qualifications

• High school diploma or equivalent required.
• 1–2 years administrative, clerical, office, or customer service experience preferred (healthcare setting preferred).
• Proficiency with Microsoft Office including Word, Excel, Outlook and PowerPoint.
• Strong organizational and time-management skills.
• Professional demeanor and ability to communicate effectively with employees and leaders at all levels.

Responsibilities

• Assist with payroll, contract billing, follow-up, and registration processes
• Support billing activities for offsite laboratory contracts and clinical research programs
• Prepare itemized bills and assist billers with reconciling accounts to UB-04s
• Coordinate cosmetic procedure scheduling and payment requirements using IQUEUE, communicating with Pre-Registration and physician offices.
• Provide self-pay pricing information to patients and physician offices.
• Scan and upload insurance correspondence into patient accounts for billing staff
• Process stay-type changes and Medicare shadow claims
• Asssist Patient Accounts with DRG quotes and self-pay requests
• Verify charges and invoices for designated physician and workers' compensation services
• Order and maintain Business Office supplies, coordinate postage, and PO Box payments
• Maintain conference room scheduling and provide adminstrative support for Revenue Cycle meetings, including meeting minutes
• Assist billers and Business Office leadership with special projects and other administrative functions
• Assist with facility-wide events and activies as needed

Skills

Organizational skills

Time management

Communication skills

Microsoft Office

Professional demeanor

Confidentiality

Healthcare experience

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Springhill Medical Center in Mobile, AL is seeking an Administrative Assistant to support the Business Office with payroll, billing, and registration processes. This on-site, full-time role requires strong organizational and communication skills and discretion in handling sensitive information.

The candidate should have 1–2 years of administrative experience, proficiency with Microsoft Office, and the ability to collaborate with physicians, pre-registration staff, and leaders across the