Healthcare Office Administrative Assistant

Act for Health, Inc; Oak Ridge (TN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Company Paid Short Term Disability

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Paid Time Off

Voluntary Benefits

Job summary

Professional Case Management (PCM) in Oak Ridge, TN is seeking an entry-level Office Administrator to support office operations and coordinate clerical tasks within our home care and clinical services teams.

The role involves maintaining client charts, processing orders for DME equipment, handling phones and mail, and assisting with supply orders. Strong communication, confidentiality, and Microsoft Office skills are essential; prior medical office exposure is a plus.

Qualifications

• High school diploma or GED required.
• Entry level considered; 1+ years clerical/medical office experience preferred.
• Moderate computer skills and Microsoft Office knowledge.
• Strong communication and interpersonal skills.
• Maintains confidentiality.
• Able to adapt to frequent changes and delays.

Responsibilities

• Maintain client charts including filing nurse shift reports and case manager visit reports.
• Assist with supply orders and documentation form orders for assigned territories.
• Assist with other territories as needed due to vacation, illness, etc.
• Maintain a file with documentation form orders.
• Make copies for the office as needed.
• Process initial orders for DME equipment and log orders.
• Track initial supplies going to clients and case managers.
• Track and clean returned equipment from clients and case managers.
• Answer phones, fax documents, copy, and process mail.
• Participate in community outreach activities as assigned by leadership.

Skills

Communication skills

Interpersonal skills

Confidentiality

Adaptability

Microsoft Office

clerical experience

Education

High school diploma or GED

Job description

Professional Case Management (PCM) in Oak Ridge, TN is seeking an entry-level Office Administrator to support office operations and coordinate clerical tasks within our home care and clinical services teams.

The role involves maintaining client charts, processing orders for DME equipment, handling phones and mail, and assisting with supply orders. Strong communication, confidentiality, and Microsoft Office skills are essential; prior medical office exposure is a plus.