Office Assistant

Act for Health, Inc; Oak Ridge (TN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Company Paid Short Term Disability

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Paid Time Off

Voluntary Benefits

Job summary

Professional Case Management (PCM) in Oak Ridge, TN is seeking an entry-level Office Administrator to support office operations and coordinate clerical tasks within our home care and clinical services teams.

The role involves maintaining client charts, processing orders for DME equipment, handling phones and mail, and assisting with supply orders. Strong communication, confidentiality, and Microsoft Office skills are essential; prior medical office exposure is a plus.

Qualifications

• High school diploma or GED required.
• Entry level considered; 1+ years clerical/medical office experience preferred.
• Moderate computer skills and Microsoft Office knowledge.
• Strong communication and interpersonal skills.
• Maintains confidentiality.
• Able to adapt to frequent changes and delays.

Responsibilities

• Maintain client charts including filing nurse shift reports and case manager visit reports.
• Assist with supply orders and documentation form orders for assigned territories.
• Assist with other territories as needed due to vacation, illness, etc.
• Maintain a file with documentation form orders.
• Make copies for the office as needed.
• Process initial orders for DME equipment and log orders.
• Track initial supplies going to clients and case managers.
• Track and clean returned equipment from clients and case managers.
• Answer phones, fax documents, copy, and process mail.
• Participate in community outreach activities as assigned by leadership.

Skills

Communication skills

Interpersonal skills

Confidentiality

Adaptability

Microsoft Office

clerical experience

Education

High school diploma or GED

Job description

Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career! Provide support functions for office staff while being responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency

Qualifications

• High school diploma or general education degree (GED)
• Entry level candidates will be considered, however a minimum of one (1) or more years of clerical and/or medical office experience preferred.
• Moderate computer skills and knowledge of Microsoft Office products
• Strong communication and interpersonal skills
• Maintains confidentiality
• Able to deal with frequent change, delays or unexpected events

Essential Functions/Areas of Accountability

• Maintain client charts including filing nurse shift reports and case manager visit reports.
• Assist with supply orders and documentation form orders for assigned territories.
• Assist with other territories as needed due to vacation, illness, etc.
• Maintain a file with documentation form orders.
• Make copies for office as needed.
• Process initial orders for DME equipment for clients (ex. pulse oximetry, oxygen, etc.) and keep a log of completed orders.
• Track initial supplies going to clients and case managers.
• Track and clean returned equipment coming from clients and case managers.
• Answer phones, fax documents, make copies and process incoming and outgoing mail.
• Participate in community outreach activities as assigned by the Community Outreach Vice President (if applicable) Other duties as assigned by the Office Manager, Regional Director of Clinical Operations, Nurse Administrator, Community Outreach Vice President and Human Resources Vice President

The typical base pay range for this role is USD $36,400 - $54,080 per year.

Available Benefits

• Medical
• Dental
• Vision
• 401(k)
• Company Paid Short Term Disability
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Time Off
• Voluntary Benefits

Professional Case Management is an Equal Opportunity Employer. At Professional Case Management (PCM), our mission drives us. We have a growing team of over 4,000 employees who are passionate about delivering care that enhances the quality of life of clients in the most healing of environments - the home. We believe that aligning genuine, caring team members with this purpose is life-changing for our clients, customers, and teammates alike. And it's our goal to consistently stretch ourselves - and the organization - to ensure we're always learning, growing, and elevating our standards of service. In everything we do, we share a strong set of core values: We Work As A Team, We Do The Right Thing, We Figure It Out, We Pursue Growth, and We Take Ownership. PCM has been an industry leader in delivering specialized in-home care and other services to clients for over 30 years. Our Home Care division is the nation's premier Home Healthcare provider to former nuclear weapons and uranium workers, upholding the highest standards of care through accreditation by the Accreditation Commission of Health Care (ACHC).