Entry-Level Medical Office Support Specialist

Professional Case Management (PCM); Oak Ridge (AL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Company Paid Short Term Disability

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Paid Time Off

Voluntary Benefits

Job summary

Professional Case Management (PCM) is seeking an organized clerical support professional to help coordinate office operations across our Home Care, Clinical Research, Impairments, or Catastrophic Care divisions in Alabama. You will manage client charts, assist with supply orders, and handle routine administrative tasks to keep teams efficient.

The role emphasizes confidentiality, strong communication, and the ability to adapt to changing priorities, with responsibilities spanning phone handling,

Qualifications

• High school diploma or GED.
• Entry level candidates considered; however a minimum of one (1) year of clerical and/or medical office experience preferred.
• Moderate computer skills and knowledge of Microsoft Office products.
• Strong communication and interpersonal skills.
• Maintains confidentiality.
• Able to deal with frequent change, delays or unexpected events.

Responsibilities

• Maintain client charts including filing nurse shift reports and case manager visit reports.
• Assist with supply orders and documentation form orders for assigned territories.
• Assist with other territories as needed due to vacation, illness, etc.
• Maintain a file with documentation form orders.
• Make copies for office as needed.
• Process initial orders for DME equipment for clients and keep a log of completed orders.
• Track initial supplies going to clients and case managers.
• Track and clean returned equipment coming from clients and case managers.
• Answer phones, fax documents, make copies and process incoming and outgoing mail.
• Participate in community outreach activities as assigned by the Community Outreach Vice President (if applicable) Other duties as assigned by the Office Manager, Regional Director of Clinical Operations, Nurse Administrator, Community Outreach Vice President and Human Resources Vice President

Skills

Strong communication

Interpersonal skills

Confidentiality

Adaptability

Office communication

Education

High school diploma or GED

Tools

Microsoft Office

Data entry

Job description

Professional Case Management (PCM) is seeking an organized clerical support professional to help coordinate office operations across our Home Care, Clinical Research, Impairments, or Catastrophic Care divisions in Alabama. You will manage client charts, assist with supply orders, and handle routine administrative tasks to keep teams efficient.

The role emphasizes confidentiality, strong communication, and the ability to adapt to changing priorities, with responsibilities spanning phone handling,