Clinical Office & Records Assistant

Professional Case Management; Oak Ridge (TN); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Company Paid Short Term Disability

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Paid Time Off

Voluntary Benefits

Job summary

Professional Case Management in Oak Ridge, TN seeks an Office Assistant to support office staff and coordinate operations. The role involves filing charts, processing orders for DME equipment, handling phones and mail, and assisting with territory coverage during vacations or illnesses.

Entry-level candidates are welcome with 1+ years of clerical/medical office experience preferred. Strong communication and confidentiality are essential in this dynamic, client-focused team.

Qualifications

• High school diploma or GED required.
• Entry level considered; 1+ years clerical/medical office preferred.
• Moderate computer skills; knowledge of Microsoft Office.
• Strong communication and interpersonal skills.
• Maintains confidentiality.
• Able to handle frequent change, delays or unexpected events.

Responsibilities

• Maintain client charts including filing nurse shift reports and case manager visit reports.
• Assist with supply orders and documentation form orders for assigned territories.
• Assist with other territories as needed due to vacation, illness, etc.
• Maintain a file with documentation form orders.
• Make copies; process initial orders for DME equipment and log them.
• Track initial supplies going to clients and case managers.
• Track and clean returned equipment from clients and case managers.
• Answer phones, fax documents, make copies and process mail.
• Participate in community outreach activities as assigned by leadership.
• Other duties as assigned by the Office Manager and regional leaders.

Skills

Communication skills

Attention to detail

Confidentiality

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Professional Case Management in Oak Ridge, TN seeks an Office Assistant to support office staff and coordinate operations. The role involves filing charts, processing orders for DME equipment, handling phones and mail, and assisting with territory coverage during vacations or illnesses.

Entry-level candidates are welcome with 1+ years of clerical/medical office experience preferred. Strong communication and confidentiality are essential in this dynamic, client-focused team.