Office Assistant

Professional Case Management (PCM); Oak Ridge (AL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Company Paid Short Term Disability

Flexible Spending Account (FSA)

Health Savings Account (HSA)

Paid Time Off

Voluntary Benefits

Job summary

Professional Case Management (PCM) is seeking an organized clerical support professional to help coordinate office operations across our Home Care, Clinical Research, Impairments, or Catastrophic Care divisions in Alabama. You will manage client charts, assist with supply orders, and handle routine administrative tasks to keep teams efficient.

The role emphasizes confidentiality, strong communication, and the ability to adapt to changing priorities, with responsibilities spanning phone handling,

Qualifications

• High school diploma or GED.
• Entry level candidates considered; however a minimum of one (1) year of clerical and/or medical office experience preferred.
• Moderate computer skills and knowledge of Microsoft Office products.
• Strong communication and interpersonal skills.
• Maintains confidentiality.
• Able to deal with frequent change, delays or unexpected events.

Responsibilities

• Maintain client charts including filing nurse shift reports and case manager visit reports.
• Assist with supply orders and documentation form orders for assigned territories.
• Assist with other territories as needed due to vacation, illness, etc.
• Maintain a file with documentation form orders.
• Make copies for office as needed.
• Process initial orders for DME equipment for clients and keep a log of completed orders.
• Track initial supplies going to clients and case managers.
• Track and clean returned equipment coming from clients and case managers.
• Answer phones, fax documents, make copies and process incoming and outgoing mail.
• Participate in community outreach activities as assigned by the Community Outreach Vice President (if applicable) Other duties as assigned by the Office Manager, Regional Director of Clinical Operations, Nurse Administrator, Community Outreach Vice President and Human Resources Vice President

Skills

Strong communication

Interpersonal skills

Confidentiality

Adaptability

Office communication

Education

High school diploma or GED

Tools

Microsoft Office

Data entry

Job description

Put your talents to work at PCM! Whether you work in our Home Care, Clinical Research, Impairments, or Catastrophic Care division, you will support our mission to deliver care and other services that enhance the quality of life of our clients. Be a part of our dynamic client-focused team and make a difference in your career!

Provide support functions for office staff while being responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency

Qualifications

• High school diploma or general education degree (GED)
• Entry level candidates will be considered, however a minimum of one (1) or more years of clerical and/or medical office experience preferred.
• Moderate computer skills and knowledge of Microsoft Office products
• Strong communication and interpersonal skills
• Maintains confidentiality
• Able to deal with frequent change, delays or unexpected events

Essential Functions/Areas of Accountability

• Maintain client charts including filing nurse shift reports and case manager visit reports.
• Assist with supply orders and documentation form orders for assigned territories.
• Assist with other territories as needed due to vacation, illness, etc.
• Maintain a file with documentation form orders.
• Make copies for office as needed.
• Process initial orders for DME equipment for clients (ex. pulse oximetry, oxygen, etc.) and keep a log of completed orders.
• Track initial supplies going to clients and case managers.
• Track and clean returned equipment coming from clients and case managers.
• Answer phones, fax documents, make copies and process incoming and outgoing mail.
• Participate in community outreach activities as assigned by the Community Outreach Vice President (if applicable) Other duties as assigned by the Office Manager, Regional Director of Clinical Operations, Nurse Administrator, Community Outreach Vice President and Human Resources Vice President

The typical base pay range for this role is USD $36,400 - $54,080 per year.

Individual base pay depends on various factors, in addition to primary work location, complexity and responsibility of role, job duties/requirements, and relevant experience, skills and other market-based factors.

Available Benefits Include

• Medical
• Dental
• Vision
• 401(k)
• Company Paid Short Term Disability
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Paid Time Off
• Voluntary Benefits

Professional Case Management is an Equal Opportunity Employer.