Healthcare Marketing & Enrollment Support Specialist

HCSC; Austin (TX); Hybrid; USD 48.000 - 86.000; Vollzeit

Zusammenfassung

HCSC is seeking a capable professional to support Sales Representatives and Account Management in prospecting, acquiring, or renewing business in a dynamic health care services environment. The role involves coordinating inquiries, data management, and cross-functional collaboration to drive client solutions.

The position requires a Bachelor’s degree and relevant health care/insurance experience, strong communication skills, and the ability to travel as needed.

Qualifikationen

• Bachelor’s degree and 2 years’ experience in health care/ancillary product management in a marketing service representative role OR 6 years’ experience in sales/marketing/health/ancillary insurance processing and coordination.

Aufgaben

• Support Sales or Account Management personnel to assist in prospecting, acquiring or renewing business.
• Research inquiries received from customers, Brokers, or company representatives. Receive, track, and respond to client or stakeholder inquiries, ensuring timely response and accurate information
• Partnering with internal teams to research issues, investigate solutions, and coordinate internal projects for account level changes
• Gather data, create and/or maintain internal databases.
• May coordinate and lead internal & external meetings.
• Participate in enrollment meetings. Prepare materials for enrollment sessions.
• Prepare documentation for prospective or existing customers. Review forms received for accuracy and completeness.
• Develop relationships with internal partners and external brokers & clients
• May include some travel.
• Communicate and interact effectively and professionally with co-workers, management, customers, etc.
• Comply with HIPAA, Diversity Principles, Corporate Integrity, Compliance Program policies and other applicable corporate and departmental policies.
• Maintain complete confidentiality of company business.
• Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested.

Kenntnisse

Communication skills

Organizational skills

Decision making

Ausbildung

Bachelor’s degree

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Access

Jobbeschreibung

HCSC is seeking a capable professional to support Sales Representatives and Account Management in prospecting, acquiring, or renewing business in a dynamic health care services environment. The role involves coordinating inquiries, data management, and cross-functional collaboration to drive client solutions.

The position requires a Bachelor’s degree and relevant health care/insurance experience, strong communication skills, and the ability to travel as needed.