Healthcare Market Ops CSR – Patient Care Champion

Rotech Healthcare Inc.; Westminster (CO); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Generous paid time off

401(k) plan

Bonus opportunities

Medical, dental, vision coverage

Job summary

Rotech Healthcare Inc. in Westminster, CO is seeking a detail-oriented Customer Service Representative (Market Operations) to verify insurance, manage patient intake, and coordinate services across locations.

You will play a key role in ensuring patients receive the equipment and respiratory therapies they need by accurate intake and insurance verification. This role offers hourly pay from $21 to $25, depending on experience, with a bonus opportunity.

Qualifications

• High school diploma or GED required.
• Experience in healthcare administration preferred.
• Experience with medical equipment or billing practices preferred.

Responsibilities

• Verify Medicare, Medicaid, and private insurance coverage.
• Manage new patient setups and service requests across locations.
• Communicate with patients and internal teams to ensure service delivery.
• Maintain accurate documentation per standards.
• Lead onboarding for new locations joining the regional team.

Skills

English communication

Multi-tasking

Attention to detail

Teamwork

Problem solving

Time management

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Rotech Healthcare Inc. in Westminster, CO is seeking a detail-oriented Customer Service Representative (Market Operations) to verify insurance, manage patient intake, and coordinate services across locations.

You will play a key role in ensuring patients receive the equipment and respiratory therapies they need by accurate intake and insurance verification. This role offers hourly pay from $21 to $25, depending on experience, with a bonus opportunity.