Customer Service Specialist – Market Ops

Rotech Healthcare; Austin (TX); Sur place; USD 25 000 - 26 000; Plein temps

Avantages offerts par ce poste

Paid time off

Overtime pay

Bonus opportunities

401(k) retirement plan

Medical, dental, vision insurance

Résumé du poste

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative (Market Operations). You will verify insurance, manage new patient setups, and coordinate services across multiple locations to ensure patients receive needed equipment and therapies.

The role offers a fast-paced, mission-driven environment with opportunities to train new locations and improve workflows. Employment includes a bonus opportunity and growth potential within a national leader in home healthcare.

Qualifications

• High school diploma or GED required.
• Experience in healthcare administration preferred.
• Experience with medical billing practices is a plus.

Responsabilités

• Verify Medicare, Medicaid, and private insurance coverage for equipment and products.
• Manage new patient setups and service requests across locations.
• Communicate with patients, caregivers, referral sources, and internal teams for smooth service delivery.

Connaissances

Insurance verification

Patient intake

Healthcare administration

Communication skills

Attention to detail

Formation

High school diploma or GED

Outils

Microsoft Office (Outlook, Word, Excel)

Description du poste

Rotech Healthcare Inc. is seeking a detail-oriented Customer Service Representative (Market Operations). You will verify insurance, manage new patient setups, and coordinate services across multiple locations to ensure patients receive needed equipment and therapies.

The role offers a fast-paced, mission-driven environment with opportunities to train new locations and improve workflows. Employment includes a bonus opportunity and growth potential within a national leader in home healthcare.