Healthcare Logistics Dispatcher & Operations Coordinator

Deutsche Post; Massachusetts; On-site; USD 65,000 - 72,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO + paid holidays

401(k) with match

Tuition reimbursement

Training and career advancement

Job summary

SDS Rx, backed by DHL, seeks a Logistics Coordinator to oversee daily transportation and delivery operations, ensuring timely, accurate, and cost-effective movements. You will serve as the main liaison among drivers, customers, warehouses, and management to sustain service excellence.

The role emphasizes coordinating routes, monitoring performance, and supporting contractor scheduling, with a Monday–Friday 8:00 AM–4:00 PM schedule; base pay ranges from $65,000 to $72,000 annually.

Qualifications

• 1-3 years in logistics, transportation, dispatch, customer service, or supply chain.
• Experience with route planning, fleet operations, or TMS is a plus.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.

Responsibilities

• Coordinate and monitor daily transportation schedules and delivery routes.
• Dispatch drivers and provide real-time support for route changes.
• Track shipments to ensure on-time performance.
• Communicate with customers about status, delays, and issues.
• Maintain transportation records and system updates.
• Assist with onboarding, training, and contractor scheduling.
• Support payroll, billing, and toll management as assigned.
• Participate in continuous improvement initiatives.

Skills

Logistics coordination

Dispatch experience

Customer service

Excel proficiency

Communication skills

Problem solving

Data analysis

Tools

Transportation Management Systems

Microsoft Office Suite

Job description

SDS Rx, backed by DHL, seeks a Logistics Coordinator to oversee daily transportation and delivery operations, ensuring timely, accurate, and cost-effective movements. You will serve as the main liaison among drivers, customers, warehouses, and management to sustain service excellence.

The role emphasizes coordinating routes, monitoring performance, and supporting contractor scheduling, with a Monday–Friday 8:00 AM–4:00 PM schedule; base pay ranges from $65,000 to $72,000 annually.