Healthcare IT Technician - SSO & EHR Support

USA Health Systems; Park Forest (AL); On-site; USD 45,000 - 60,000; Full time

Job summary

USA Health is transforming medicine along the Gulf Coast and seeks an IT Support Specialist to maintain devices, networks, applications and security across our Gulf Coast facilities. You will work as part of a team on IT projects, install software, assist in problem resolution, and provide end-user training.

The role requires an IT-focused associate degree or equivalent experience, with 1 year of IT work. Familiarity with Electronic Health Records such as Cerner or Athena Health is preferred.

Qualifications

• Associate degree with IT focus or equivalent experience.
• 1 year IT experience required; substitution allowed.
• Preferred knowledge of Cerner and Athena Health EHR systems.

Responsibilities

• Provides support for USA Health's devices, networks, applications, security and other equipment
• Works as a team member on IT projects
• Installs application software
• Assists in software/hardware problem identification and resolution and provides end user training
• Participates in IT project planning by recommending technical solutions, process changes, and training needs
• Maintains accurate and timely documentation to meet project reporting requirements

Skills

IT support

End-user training

EHR knowledge

Documentation

Education

Associate degree in IT

Bachelor's degree preferred

Job description

USA Health is transforming medicine along the Gulf Coast and seeks an IT Support Specialist to maintain devices, networks, applications and security across our Gulf Coast facilities. You will work as part of a team on IT projects, install software, assist in problem resolution, and provide end-user training.

The role requires an IT-focused associate degree or equivalent experience, with 1 year of IT work. Familiarity with Electronic Health Records such as Cerner or Athena Health is preferred.