Healthcare IT Systems Admin & Support Specialist

Elliot Health System; Manchester (NH); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

403b with matching

Tuition Reimbursement

Earned Time

Vendor Discounts

Job summary

Elliot Health System is seeking a System Administrator for the electronic occurrence reporting system. You will serve as the primary IT liaison for SolutionHealth IT staff, monitor system integrity, and support legal and compliance applications.

This full-time hybrid role supports training, user access, data updates, vendor coordination, and ongoing system enhancements to ensure availability and timely event reporting across the organization.

Qualifications

• Associate degree or equivalent experience required; bachelor's preferred.
• Healthcare IT experience is required.
• Two years IT programming or computer operations experience preferred.
• Familiarity with healthcare terminology is a plus.
• Proficient with database programs and MS tools.

Responsibilities

• As system Administrator, monitors software systems and data integrity and collaborates with vendors to resolve any issues to ensure system availability and functionality.
• Serves as primary liaison between vendors and SolutionHealth/EHS IT Dept. to complete report writing requests and assure systems functionality on the EHS intranet.
• Provides training to new and existing users of systems and applications in conjunction with the RN Risk Management Coordinator.
• Assists with staff access issues, questions and reporting requests.
• Responsible for building new functionalities in the system, under the guidance and direction of clinical departments.
• Assures the system is functioning correctly and available across EHS for staff to enter events.
• Updates and maintains databases that must be manually uploaded to keep user information current.
• Monitors the system to assist department staff in assuring that all events are resolved on time.
• Designs, supports and updates internal web pages as requested by the Director.

Skills

IT support experience

Healthcare IT experience

Communication skills

Problem-solving skills

Attention to detail

Microsoft Office proficiency

Education

Associate degree or equivalent experience

Bachelor's degree in CS preferred

Tools

Microsoft Office Suite

Database management

Web page maintenance

Job description

Elliot Health System is seeking a System Administrator for the electronic occurrence reporting system. You will serve as the primary IT liaison for SolutionHealth IT staff, monitor system integrity, and support legal and compliance applications.

This full-time hybrid role supports training, user access, data updates, vendor coordination, and ongoing system enhancements to ensure availability and timely event reporting across the organization.