Healthcare IT Support Technician | End-User Training

Modoc Medical Center; California; On-site; USD 32,000 - 47,000; Full time

Job summary

Modoc Medical Center in Alturas, CA seeks an IT Support Technician to resolve end-user device and software issues, install and maintain PCs, printers, and network terminals, and provide training to staff as needed.

Under the IT Director, you will log problems, escalate when necessary, and ensure reliable operation of office technology, while upholding the hospital's standards and ensuring friendly service to patients and staff.

Qualifications

• High School Diploma or equivalent required.
• Proficiency in Microsoft Office applications.
• Working knowledge of computers, tablets, servers, network switches, and other hardware devices.

Responsibilities

• Receives and resolves computer problems including PC and network hardware and software.
• Records all calls, problems, and solutions from resolving problems.
• Educates users on how to use software applications and hardware.

Skills

Microsoft Office proficiency

Customer service

Problem solving

Communication skills

Education

High School Diploma or equivalent

IT-related certification

Tools

Servers

Network switches

Computers/Tablets

Job description

Modoc Medical Center in Alturas, CA seeks an IT Support Technician to resolve end-user device and software issues, install and maintain PCs, printers, and network terminals, and provide training to staff as needed.

Under the IT Director, you will log problems, escalate when necessary, and ensure reliable operation of office technology, while upholding the hospital's standards and ensuring friendly service to patients and staff.