IT Support Technician - Full-Time | Day-Shift | On-Site

The Staff Pad; Alturas (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Relocation Assistance

Health Insurance

Retirement Benefits

Paid Time Off

Tuition Assistance

Job summary

The Staff Pad, in Alturas, CA, is seeking an Information Technology Support Technician to join their on-site team. This full-time role provides frontline IT support, troubleshoots hardware, software, and network issues, and assists users in working with technology daily.

Responsibilities include installing and maintaining equipment, documenting issues, coordinating with vendors, and helping staff resolve technical problems.

Qualifications

• High school diploma required; IT-related education or certification preferred.
• Three years of relevant work experience preferred.

Responsibilities

• Troubleshoot hardware, software, and network issues
• Install, test, and maintain IT equipment and systems
• Document support requests, technical issues, and resolutions
• Assist users with diagnosing and resolving technical problems
• Train users on software applications and end-user devices
• Coordinate technical support and repairs with vendors
• Keep users informed throughout the troubleshooting process

Skills

MS Office

Hardware

End-user support

Education

High School Diploma

Job description

Alturas, United States | Posted on 10/13/2026

The Staff Pad has partnered with a reputed healthcare organization in Alturas, CA, to recruit an Information Technology Support Technician for a full-

In this role, you’ll provide technical support across the organization by troubleshooting hardware, software, network, and end-user device issues. You’ll help maintain IT equipment, resolve technical problems, document support requests, and guide employees in using technology effectively.

Schedule: Full-Time | Day-Shift | On-Site

What You’ll Do

Key Responsibilities

• Troubleshoot hardware, software, and network issues
  
• Install, test, and maintain IT equipment and systems
  
• Document support requests, technical issues, and resolutions
  
• Assist users with diagnosing and resolving technical problems
  
• Train users on software applications and end-user devices
  
• Coordinate technical support and repairs with vendors
  
• Keep users informed throughout the troubleshooting process
  

What We’re Looking For

Education, Experience & Licensure

• High school diploma or equivalent required
  
• IT-related education or certification preferred
  
• Three years of relevant work experience preferred
  

Skills & Attributes

• Proficiency in Microsoft Office applications
  
• Working knowledge of computers, servers, and network hardware
  

What You Can Expect

Full-time employees may be eligible for a comprehensive benefits package, including:

• Relocation Assistance: Up to $5,000 for eligible applicants
  
• Health Insurance: Medical, dental, vision, life, and AD&D coverage
  
• Retirement Benefits: 457(b) plan with employer match and LIUNA pension
  
• Work-Life Benefits: Paid time off (PTO), Employee Assistance Program (EAP), longevity bonuses, and uniform allowance
  
• Education & Savings: Tuition assistance and free care for employees and eligible dependents after insurance