Healthcare IT Support Specialist – Intermediate

Baptist Health; Corbin (KY); Hybrid; USD 52,000 - 72,000; Full time

Job summary

Baptist Health Corbin is seeking an IS Support Services Specialist Intermediate to provide frontline IT support across the hospital, clinic practices and remote employees in the market. You will troubleshoot hardware, software, and some clinical applications, document solutions, and coordinate with IT teams to maintain system availability and support patient care across locations.

Responsibilities include analyzing user needs, updating procedures, and assisting in local and systemwide IT

Qualifications

• Bachelor’s degree or two years related experience, or one year direct experience in lieu of degree.
• Driver’s license required.

Responsibilities

• Provides highly responsive first and second-tier IT support to end users in hospital, clinics, and related facilities.
• Troubleshoots hardware, software, and some clinical applications; documents solutions and updates procedures as needed.
• Coordinates with IT teams to deploy and support healthcare applications and ensure system availability to support patient care.

Skills

IT support experience

Driver's license

Education

Bachelor's degree

Job description

Baptist Health Corbin is seeking an IS Support Services Specialist Intermediate to provide frontline IT support across the hospital, clinic practices and remote employees in the market. You will troubleshoot hardware, software, and some clinical applications, document solutions, and coordinate with IT teams to maintain system availability and support patient care across locations.

Responsibilities include analyzing user needs, updating procedures, and assisting in local and systemwide IT