Healthcare IT Onsite Support Technician (Travel)

Vaco

Jacksonville (FL)

In loco

USD 39.000 - 40.000

Tempo pieno

6 giorni fa

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Descrizione del lavoro

Vaco is seeking a Site Support Technician to join our IT team supporting multiple healthcare locations around Jacksonville. This hands-on role works directly with end users to resolve hardware and software issues in real time onsite, serving as a trusted local IT resource across sites.

Responsibilities include onsite support for clinic and office staff, troubleshooting desktops, printers, and workstations, and documenting solutions.

Competenze

3+ years of IT Support, Desktop Support, or Help Desk experience.
Hands-on support directly to end users.
Experience with ticketing systems such as ServiceNow.
Strong troubleshooting across hardware, software, and operating systems.
Excellent customer service and communication skills.

Mansioni

Provide onsite IT support for clinic and office staff.
Troubleshoot hardware, software, printer, and workstation issues.
Support nurses, physicians, and administrative teams with day-to-day technology needs.
Resolve support tickets and document solutions appropriately.
Install, configure, and replace end-user devices and equipment.
Travel between local facilities to provide technical support when needed.
Support user onboarding, equipment setup, and general desktop support activities.