Healthcare IT Device Deployment Specialist

Medasource; Indiana (PA); On-site; USD 57,308,000 - 71,635,000; Full time

Job summary

Medasource in Fort Wayne, IN is hiring a Device Deployment Technician for an on-site, 9-12 month contract. You will deploy, configure, and validate end-user devices, ensure Epic system integration, and provide on-site support across multiple facilities.

The role requires strong troubleshooting, excellent communication, and willingness to travel. Workdays are Mon-Fri, 8am-5pm, with attention to asset tracking and accurate deployment documentation.

Qualifications

• Experience deploying and supporting end-user devices in enterprise or healthcare environments.
• Strong troubleshooting skills with both hardware and software systems.
• Ability to manage multiple tasks and work independently with minimal supervision.
• Excellent communication and customer service skills.
• Willingness to travel between locations as needed.
• Experience in healthcare IT environments.
• Knowledge of device imaging, asset management tools, and network connectivity basics.
• Comfortable working directly with clinical staff in fast-paced healthcare settings.
• Detail-oriented and adaptable to shifting priorities and project timelines.

Responsibilities

• Install, configure, and test end-user devices including workstations, laptops, tablets, printers, and peripheral equipment
• Ensure proper integration and functionality of devices and associated applications, including Epic systems
• Label, inventory, and accurately place devices according to organizational standards and deployment plans
• Perform device validation to confirm correct configuration, connectivity, and system performance
• Diagnose and resolve hardware and software issues in a timely and professional manner
• Provide on-site troubleshooting and support during and after deployment activities
• Interact professionally with clinical and operational staff to minimize workflow disruption and ensure a positive user experience
• Work across multiple facilities and departments, adapting to shifting priorities and project timelines
• Maintain accurate documentation of deployment activities, asset tracking, and issue resolution

Skills

End-user device deployment

Troubleshooting hardware

Customer service

Healthcare IT

Communication

Travel flexibility

Tools

Device imaging

Asset management tools

Network basics

Job description

Medasource in Fort Wayne, IN is hiring a Device Deployment Technician for an on-site, 9-12 month contract. You will deploy, configure, and validate end-user devices, ensure Epic system integration, and provide on-site support across multiple facilities.

The role requires strong troubleshooting, excellent communication, and willingness to travel. Workdays are Mon-Fri, 8am-5pm, with attention to asset tracking and accurate deployment documentation.