Device Deployment Technician – Wave 2

Eightelevengroup; Roanoke (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medasource benefits

401k plan

Job summary

Medasource is seeking a Device Deployment Technician to support the installation, configuration, testing, and maintenance of end-user devices within clinical and operational healthcare environments in Indiana.

You will deploy workstations, laptops, tablets, and peripherals, ensure Epic system integration, and work with clinical staff to minimize workflow disruption on-site. Travel between locations may be required.

Qualifications

• Experience deploying and supporting end-user devices in enterprise or healthcare environments.
• Strong troubleshooting skills with hardware and software systems.
• Ability to manage multiple tasks with minimal supervision.
• Excellent communication and customer service skills.
• Willingness to travel between locations as needed.
• Experience in healthcare IT environments.
• Knowledge of device imaging and asset management tools.

Responsibilities

• Install, configure, and test end-user devices (workstations, laptops, tablets, printers).
• Ensure proper integration with Epic systems and associated applications.
• Label, inventory, and place devices per deployment plans.
• Perform device validation for correct configuration and connectivity.
• Diagnose and resolve hardware/software issues on-site.
• Provide on-site troubleshooting and support during deployment.
• Interact professionally with clinical staff to minimize workflow disruption.
• Work across multiple facilities and adapt to timelines.
• Maintain documentation of deployment activities and asset tracking.

Skills

End-user device deployment

Troubleshooting hardware/software

Independent work

Customer service

Travel to locations

Healthcare IT environments

Device imaging & asset management

Clinical staff interaction

Network connectivity basics

Documentation accuracy

Tools

Epic Systems

Job description

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Device Deployment Technician

Ft. Wayne, IN

On-Site role

$20 - $25 per hour

Contract Length: 9-12 months

Schedule: Mon-Fri, 8am-5pm

ABOUT THE ROLE

Our client is a large healthcare provider and academic health system serving communities across a broad regional network of hospitals, physicians, and specialty care services. With significant investments in new facilities—including a state-of-the-art downtown academic medical center and a new hospital in northeast Indiana—our client is committed to improving patient access, advancing innovation, and meeting the growing healthcare needs of the communities it serves.

As a Device Deployment Technician, you will play a critical role in supporting the installation, configuration, testing, and maintenance of end-user devices within clinical and operational environments. You will ensure that hardware such as workstations, laptops, tablets, printers, and peripherals are properly deployed and integrated with Epic systems to support patient care and business operations. This position requires strong technical proficiency, attention to detail, adaptability, and the ability to work directly with clinical staff in fast-paced healthcare settings. You will be responsible for device setup, validation, troubleshooting, on-site support, and accurate documentation of deployment activities, while delivering excellent communication and customer service.

WHAT YOU'LL DO

• Install, configure, and test end-user devices including workstations, laptops, tablets, printers, and peripheral equipment
• Ensure proper integration and functionality of devices and associated applications, including Epic systems
• Label, inventory, and accurately place devices according to organizational standards and deployment plans
• Perform device validation to confirm correct configuration, connectivity, and system performance
• Diagnose and resolve hardware and software issues in a timely and professional manner
• Provide on-site troubleshooting and support during and after deployment activities
• Interact professionally with clinical and operational staff to minimize workflow disruption and ensure a positive user experience
• Work across multiple facilities and departments, adapting to shifting priorities and project timelines
• Maintain accurate documentation of deployment activities, asset tracking, and issue resolution

WHAT YOU BRING

• Experience deploying and supporting end-user devices in enterprise or healthcare environments
• Strong troubleshooting skills with both hardware and software systems
• Ability to manage multiple tasks and work independently with minimal supervision
• Excellent communication and customer service skills
• Willingness to travel between locations as needed
• Experience in healthcare IT environments
• Knowledge of device imaging, asset management tools, and network connectivity basics
• Comfortable working directly with clinical staff in fast-paced healthcare settings
• Detail-oriented and adaptable to shifting priorities and project timelines

#LI-CM1

Device Deployment Technician - Wave 2 Roanoke, IndianaFor over 16 years, Medasource has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customise our search based upon your company’s unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation Medasource finds the people best-suited for your business. When you work with us, we work with you. That’s the Medasource promise.Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Benefits & Perks:

Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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