Device Deployment Technician - Wave 2

Medasource; Roanoke (IN); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision

401k match

Paid time off & holidays

Employee Assistance Program

Job summary

Medasource seeks a Device Deployment Technician in Fort Wayne, IN. This on-site, 9-12 month contract role involves installing, configuring, and testing end-user devices across clinical and operational settings to support Epic systems and patient care.

You will label, inventory, and validate devices, troubleshoot issues, and coordinate with clinical staff to minimize workflow disruption. Travel to multiple facilities may be required.

Qualifications

• Experience deploying and supporting end-user devices in enterprise or healthcare environments.
• Strong troubleshooting skills for hardware and software.
• Ability to manage multiple tasks with minimal supervision.
• Excellent communication and customer service skills.

Responsibilities

• Install, configure, and test end-user devices (workstations, laptops, tablets, printers, peripherals).
• Ensure proper integration with Epic systems and applications.
• Label, inventory, and place devices per deployment plans.
• Perform device validation, connectivity checks, and system performance.
• Diagnose and resolve hardware/software issues on-site.
• Provide on-site troubleshooting and support during deployments.
• Document deployment activities, assets, and issues clearly.

Skills

End-user devices deployment

Troubleshooting

Multitasking

Communication

Travel willingness

Healthcare IT

Imaging & asset tools

Clinical staff collaboration

Tools

Epic systems

Imaging tools

Job description

About The Role

Our client is a large healthcare provider and academic health system serving communities across a broad regional network of hospitals, physicians, and specialty care services. With significant investments in new facilities—including a state-of-the-art downtown academic medical center and a new hospital in northeast Indiana—our client is committed to improving patient access, advancing innovation, and meeting the growing healthcare needs of the communities it serves.

Device Deployment Technician

Ft. Wayne, IN

On-Site role

$20 - $25 per hour

Contract Length: 9-12 months

Schedule: Mon-Fri, 8am-5pm

About The Role

Our client is a large healthcare provider and academic health system serving communities across a broad regional network of hospitals, physicians, and specialty care services. With significant investments in new facilities—including a state-of-the-art downtown academic medical center and a new hospital in northeast Indiana—our client is committed to improving patient access, advancing innovation, and meeting the growing healthcare needs of the communities it serves.

As a Device Deployment Technician, you will play a critical role in supporting the installation, configuration, testing, and maintenance of end‑user devices within clinical and operational environments. You will ensure that hardware such as workstations, laptops, tablets, printers, and peripherals are properly deployed and integrated with Epic systems to support patient care and business operations. This position requires strong technical proficiency, attention to detail, adaptability, and the ability to work directly with clinical staff in fast‑paced healthcare settings. You will be responsible for device setup, validation, troubleshooting, on‑site support, and accurate documentation of deployment activities, while delivering excellent communication and customer service.

What You’ll Do

• Install, configure, and test end‑user devices including workstations, laptops, tablets, printers, and peripheral equipment
• Ensure proper integration and functionality of devices and associated applications, including Epic systems
• Label, inventory, and accurately place devices according to organizational standards and deployment plans
• Perform device validation to confirm correct configuration, connectivity, and system performance
• Diagnose and resolve hardware and software issues in a timely and professional manner
• Provide on‑site troubleshooting and support during and after deployment activities
• Interact professionally with clinical and operational staff to minimize workflow disruption and ensure a positive user experience
• Work across multiple facilities and departments, adapting to shifting priorities and project timelines
• Maintain accurate documentation of deployment activities, asset tracking, and issue resolution

What You Bring

• Experience deploying and supporting end‑user devices in enterprise or healthcare environments
• Strong troubleshooting skills with both hardware and software systems
• Ability to manage multiple tasks and work independently with minimal supervision
• Excellent communication and customer service skills
• Willingness to travel between locations as needed
• Experience in healthcare IT environments
• Knowledge of device imaging, asset management tools, and network connectivity basics
• Comfortable working directly with clinical staff in fast‑paced healthcare settings
• Detail‑oriented and adaptable to shifting priorities and project timelines

Equal Employment Opportunity

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks

• Competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs.
• 401k plan that includes a company match and is fully vested after you become eligible.
• Paid time off, sick time, and paid company holidays.
• Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.