Healthcare IT Desktop Support Technician

Saint Francis Hospital; Evanston (IL); On-site; USD 33,000 - 48,000; Full time

Job summary

Saint Francis Hospital in Evanston, IL is seeking an IT Technician to provide end-user support for desktop computing systems and to maintain hardware and software. You will troubleshoot issues, ensure device uptime, and deliver excellent service to staff and clinicians.

Join a hospital IT team focused on enabling high-quality patient care through effective technology. A healthcare setting and travel up to 50% are expected; education and certifications align with the listed requirements.

Qualifications

• Education/experience in IT support; healthcare setting preferred.
• Certifications encouraged: CompTIA A+, Network+ or similar.
• Knowledge of hardware, software, and networking concepts.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide technical support and maintenance for desktop computing systems.
• Troubleshoot hardware and software issues to ensure uptime.
• Ensure availability and functionality of end-user devices for staff and clinicians.
• Deliver excellent customer service to staff and clinicians.
• Collaborate with IT team to support high-quality patient care through technology.

Education

High school diploma or equivalent

Associate’s degree in Information Technology, Computer Science, or related field

Bachelor’s degree in Information Technology, Computer Science, or related field

Certifications such as CompTIA A+ or Network+

Experience in IT support in healthcare

Knowledge of computer hardware, software, and networking

Troubleshooting and problem-solving skills

Communication and interpersonal skills

Understanding hospital operations and IT applications in healthcare

Up to 50% travel willingness

Job description

Saint Francis Hospital in Evanston, IL is seeking an IT Technician to provide end-user support for desktop computing systems and to maintain hardware and software. You will troubleshoot issues, ensure device uptime, and deliver excellent service to staff and clinicians.

Join a hospital IT team focused on enabling high-quality patient care through effective technology. A healthcare setting and travel up to 50% are expected; education and certifications align with the listed requirements.