*IT Tech

Saint Francis Hospital; Evanston (IL); On-site; USD 33,000 - 48,000; Full time

Job summary

Saint Francis Hospital in Evanston, IL is seeking an IT Technician to provide end-user support for desktop computing systems and to maintain hardware and software. You will troubleshoot issues, ensure device uptime, and deliver excellent service to staff and clinicians.

Join a hospital IT team focused on enabling high-quality patient care through effective technology. A healthcare setting and travel up to 50% are expected; education and certifications align with the listed requirements.

Qualifications

• Education/experience in IT support; healthcare setting preferred.
• Certifications encouraged: CompTIA A+, Network+ or similar.
• Knowledge of hardware, software, and networking concepts.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide technical support and maintenance for desktop computing systems.
• Troubleshoot hardware and software issues to ensure uptime.
• Ensure availability and functionality of end-user devices for staff and clinicians.
• Deliver excellent customer service to staff and clinicians.
• Collaborate with IT team to support high-quality patient care through technology.

Education

High school diploma or equivalent

Associate’s degree in Information Technology, Computer Science, or related field

Bachelor’s degree in Information Technology, Computer Science, or related field

Certifications such as CompTIA A+ or Network+

Experience in IT support in healthcare

Knowledge of computer hardware, software, and networking

Troubleshooting and problem-solving skills

Communication and interpersonal skills

Understanding hospital operations and IT applications in healthcare

Up to 50% travel willingness

Job description

Overview

Department

IT/Data Processing

Schedule

Full Time Days, 8a-5p

Facility

Prime Healthcare St Francis Hospital

Location

Evanston, IL

Responsibilities

The IT Technician is responsible for providing technical support and maintenance for desktop computing systems. This role involves troubleshooting hardware and software issues, ensuring the availability and functionality of end-user devices, and delivering excellent customer service to staff and clinicians. The IT Desktop Technician will work closely with the IT team to support the organization’s mission of delivering high-quality patient care through effective use of technology.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

• High school diploma or equivalent if hired before 9/2026
• Associate’s degree in Information Technology, Computer Science, or related field required if hired after 9/2026
• Bachelors degree in Information Technology, Computer Science, or related field preferred
• Relevant certifications (e.g., CompTIA A+, Network+, or similar).
• Proven experience in IT support or a similar role, preferably in a healthcare environment.
• Strong knowledge of computer hardware, software, and networking concepts.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Understands hospital business operations and structure, general requirements in an integrated delivery system, and use of IT applications in the practicing healthcare environment.
• Open to travelling up to 50% of the time.

Pay Transparency

Saint Francis Hospital offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $23.75 to $34.75. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf