Healthcare IT Desktop Support Specialist

OneOncology, LLC; Huntsville (AL); On-site; USD 52,000 - 68,000; Full time

Job summary

Clearview Cancer Institute in Huntsville, AL seeks an IT Desktop Support Specialist to provide hands-on support for staff across multiple clinic locations. The role includes troubleshooting hardware and software, setting up workstations, and maintaining secure IT operations critical to patient care.

You will support clinical software like ARIA (Varian) and Microsoft 365, participate in upgrades, migrations, and IT projects, and collaborate with a broader IT team.

Qualifications

• 2+ years of desktop support, help desk, or technical support experience.
• Strong knowledge of Windows OS, Microsoft 365, and common hardware/peripherals.
• Healthcare setting experience or familiarity with EMR/EHR systems is a plus.

Responsibilities

• Provide desktop, laptop, printer, and peripheral support for staff at multiple clinic locations.
• Troubleshoot and resolve hardware, software, and network connectivity issues.
• Set up and configure new workstations, user accounts, and access permissions.
• Support staff in using clinical software, including ARIA (Varian), Microsoft 365, and other enterprise systems.
• Assist with system upgrades, migrations, and IT infrastructure projects.
• Collaborate with the broader IT team on data cleanup, equipment rollouts, and departmental improvements.

Skills

Windows OS

Microsoft 365

Troubleshooting

Customer service

EMR/EHR familiarity

Education

Associate's or Bachelor's degree in CS/IS or related field preferred

Certifications: Network+/A+/Microsoft preferred

Tools

ARIA (Varian)

Job description

Clearview Cancer Institute in Huntsville, AL seeks an IT Desktop Support Specialist to provide hands-on support for staff across multiple clinic locations. The role includes troubleshooting hardware and software, setting up workstations, and maintaining secure IT operations critical to patient care.

You will support clinical software like ARIA (Varian) and Microsoft 365, participate in upgrades, migrations, and IT projects, and collaborate with a broader IT team.