Healthcare IT Desktop Support Specialist

OneOncology; Hillmont (AL); On-site; USD 42,000 - 64,000; Full time

Job summary

Clearview Cancer Institute in north Alabama seeks an IT Desktop Support Specialist to provide hands-on technical support across multiple clinic locations. You will troubleshoot hardware and software, assist with system upgrades, and help maintain a secure IT environment vital to patient care and clinic operations.

The role requires 2+ years in desktop support, strong Windows OS and Microsoft 365 knowledge, and excellent communication skills.

Qualifications

• Minimum 2+ years in desktop support or help desk.
• Experience with Windows OS and healthcare software is preferred.
• Familiarity with EMR/EHR systems is a plus.
• Strong troubleshooting and customer service skills.

Responsibilities

• Provide desktop, laptop, printer, and peripheral support for staff at multiple clinic locations.
• Troubleshoot hardware, software, and network issues to maintain uptime.
• Set up and configure new workstations, accounts, and permissions.
• Support staff in using clinical software, including ARIA and Microsoft 365.
• Assist with system upgrades, migrations, and IT projects.
• Collaborate with IT teams on data cleanup and equipment rollouts.

Skills

Desktop support

Windows OS

Microsoft 365

EMR/EHR familiarity

Customer service

Networking basics

Education

Associate degree

Bachelor degree

CompTIA Network+

A+ certification

Microsoft certs

Tools

ARIA (Varian)

Microsoft 365

Active Directory

Job description

Clearview Cancer Institute in north Alabama seeks an IT Desktop Support Specialist to provide hands-on technical support across multiple clinic locations. You will troubleshoot hardware and software, assist with system upgrades, and help maintain a secure IT environment vital to patient care and clinic operations.

The role requires 2+ years in desktop support, strong Windows OS and Microsoft 365 knowledge, and excellent communication skills.