Desktop Support Tech

Northeast Alabama Regional Medical Center; Anniston (AL); On-site; USD 36,000 - 48,000; Full time

Job summary

Northeast Alabama Regional Medical Center in Anniston, AL is seeking a desktop support specialist to optimize PC performance, maintain system integrity, and assist the network analyst while evaluating new technologies for minimal impact on daily workflows.

The role requires 2 years in a support role, HS or GED, and an A+ certification or technical degree, with responsibilities including documenting desktop processes, installing PC equipment, and ensuring workstation stability.

Qualifications

• This position requires a high school diploma or GED.

Responsibilities

• Optimize desktop/laptop performance and maintain system integrity.

Skills

Customer service

Desktop support

Technical troubleshooting

Documentation

Education

HS Diploma or GED

A+ Certification or Technical Degree

Tools

Windows OS

PC hardware

Job description

Northeast Alabama Regional Medical Center · Information Technology

Anniston , AL

Trade/Technical

full-time , days , 8a-5:00p

Responsible for optimizing desktop/laptop computer performance, maintaining system integrity, supporting the network analyst and evaluating new technologies to be integrated into the desktop environment with minimal effect on the end users daily job performance; Support and maintains the critical PC application sfo the organization; Ensures the stability and availability of workstation and/or desktop hardware or software by serving as the central point of contact for all workstation hardware and/desktop software problems, scheduling and performing necessary system maintenance; Maintain system security; Installing PC equipment; Developing desktop documentation.

HS and GED is required. A+ certification or technical degreed is required. 2 years experience in a support role working with customers.