Healthcare IT Application Support Specialist

Heritage Health; Coeur d'Alene (ID); On-site; USD 55,000 - 75,000; Full time

Job summary

Heritage Health in North Idaho seeks an Applications Support Specialist to manage development, implementation, and training of healthcare software across multiple sites. You’ll troubleshoot enterprise-wide user issues, maintain knowledge bases, and coordinate with stakeholders to design and deploy solutions.

Requirements include an Associate degree or 2 years of related experience, strong verbal and written communication, and familiarity with HIPAA/PCI and EHR systems.

Qualifications

• Associate degree or 2 years related healthcare IT experience.
• Experience in a healthcare setting is preferred.
• Excellent oral and written communication skills required.

Responsibilities

• Serve as primary support for production applications.
• Maintain knowledgebase, training materials and documentation.

Skills

Communication

Problem solving

Technical troubleshooting

Documentation

Training users

Education

Associate degree or 2 years related experience

Tools

Office 365

Windows OS

EHR systems

Job description

Heritage Health in North Idaho seeks an Applications Support Specialist to manage development, implementation, and training of healthcare software across multiple sites. You’ll troubleshoot enterprise-wide user issues, maintain knowledge bases, and coordinate with stakeholders to design and deploy solutions.

Requirements include an Associate degree or 2 years of related experience, strong verbal and written communication, and familiarity with HIPAA/PCI and EHR systems.