EHR Applications Support Analyst

NEW Health; Chewelah (WA); On-site; USD 57,000 - 69,000; Full time

Job summary

NEW Health is seeking a dedicated IT/Applications Support professional to maintain electronic health record systems and provide related training and technical support. You will work with clinicians, staff, and vendors to ensure applications run smoothly and securely.

The role emphasizes staying current with healthcare IT standards, HIPAA regulations, and state/federal records rules, while travel may be required to support facilities across the region.

Qualifications

• Associate degree in IT or clinical field preferred.
• Experience in a healthcare environment preferred.
• Familiarity with electronic health record systems preferred.

Responsibilities

• Provides primary support for NEW Health applications and related peripherals.
• Reviews release notes, tests changes, and communicates impact to stakeholders.
• Tests new processes, designs, and documents improvements in the knowledgebase.
• Maintains history of staff trainings related to electronic records systems.
• Collaborates with IT staff, end users, and vendors to resolve issues.

Skills

Computer skills

Organizational skills

Interpersonal skills

Collaboration

Education

Associate degree in IT or clinical field

Tools

Electronic health record systems

Job description

NEW Health is seeking a dedicated IT/Applications Support professional to maintain electronic health record systems and provide related training and technical support. You will work with clinicians, staff, and vendors to ensure applications run smoothly and securely.

The role emphasizes staying current with healthcare IT standards, HIPAA regulations, and state/federal records rules, while travel may be required to support facilities across the region.