Healthcare IT Analyst: EHR & Systems Optimizer

Gvmh; Clinton (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Health, dental and vision coverage

Retirement benefits

Job summary

Golden Valley Memorial Healthcare is seeking an IT Analyst to support, configure, and optimize healthcare software applications across clinical, financial, and operational workflows. You will partner with end users, vendors, and IT staff to troubleshoot issues and implement system enhancements.

The role focuses on maintaining EHR, billing, and scheduling platforms while ensuring regulatory compliance and an exceptional user experience.

Qualifications

• Associate degree in IT/CS/Healthcare Informatics or related field or equivalent experience.
• Strong analytical, troubleshooting, and problem-solving skills.
• Knowledge of software applications, databases, and information systems.
• Ability to communicate effectively with technical and non-technical users.
• Strong organizational skills with the ability to manage multiple priorities.
• Commitment to customer service and continuous improvement.

Responsibilities

• Provide support, configuration, maintenance, and optimization of healthcare applications including EHR, billing, and scheduling platforms.
• Investigate, troubleshoot, and resolve software issues to minimize disruption to patient care and operations.
• Collaborate with clinical, financial, operational, and administrative teams to evaluate workflows and implement enhancements.
• Assist with software implementations, upgrades, patches, testing, and deployment for successful adoption.
• Develop and maintain documentation for system configurations, troubleshooting, workflows, and support processes.
• Coordinate with software vendors on issue resolution, updates, and implementation support.
• Assist in creating training materials and educate end users on functionality and best practices.
• Support HIPAA, HITECH, and other healthcare regulations compliance.

Skills

Analytical skills

Troubleshooting

Problem-solving

Communication skills

Organizational skills

Customer service oriented

Education

Associate degree in IT/CS/Healthcare Informatics

Bachelor's degree preferred

Job description

Golden Valley Memorial Healthcare is seeking an IT Analyst to support, configure, and optimize healthcare software applications across clinical, financial, and operational workflows. You will partner with end users, vendors, and IT staff to troubleshoot issues and implement system enhancements.

The role focuses on maintaining EHR, billing, and scheduling platforms while ensuring regulatory compliance and an exceptional user experience.