Healthcare Intake Navigator

Varco Hospice; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off (PTO)

Job summary

Varco Hospice in Houston, TX, seeks an Intake Coordinator to join our fast-paced home health and hospice team. You will process referrals, coordinate with clinicians, and ensure timely patient intake while maintaining EMR accuracy.

Strong administrative, communication, and multitasking skills in a high-volume setting are essential; bilingual English/Spanish is a plus, and a willingness to learn is valued, with opportunities to grow.

Qualifications

• Administrative, customer service, or healthcare experience preferred.
• Healthcare intake, admissions, or home health experience is a plus.
• Bilingual English/Spanish preferred.
• Comfortable using computers, email, and Microsoft Office.
• Strong communication and organizational skills.
• Excellent attention to detail and follow-through.
• Ability to multitask in a fast-paced, high-volume environment.

Responsibilities

• Receive, review, and process incoming patient referrals.
• Manage multiple referrals and requests simultaneously while tracking items.
• Review referral information and follow up on missing or incomplete documentation.
• Assist with insurance eligibility and benefits verification.
• Communicate with physician offices, referral sources, patients, and families.
• Enter and maintain accurate patient information in the EMR system.
• Monitor pending referrals and proactively follow up on outstanding items.
• Adjust priorities throughout the day as new referrals come in.
• Help ensure a smooth and timely intake process.

Tools

Microsoft Office

Job description

Varco Hospice in Houston, TX, seeks an Intake Coordinator to join our fast-paced home health and hospice team. You will process referrals, coordinate with clinicians, and ensure timely patient intake while maintaining EMR accuracy.

Strong administrative, communication, and multitasking skills in a high-volume setting are essential; bilingual English/Spanish is a plus, and a willingness to learn is valued, with opportunities to grow.