Healthcare Insurance Verifications & Data Entry Specialist

VIVA USA Inc; Cumberland (RI); On-site; USD 34,000 - 42,000; Full time

Job summary

VIVA USA Inc in Cumberland, RI seeks a Customer Service Representative to support insurance verification and patient services onsite. Primary duties include data entry, organizing correspondence, and processing receipts with accuracy, while working independently and meeting performance goals.

You will gain hands-on training in the internal system, handle mail and data entry tasks, and contribute to timely patient services with strong attention to detail and empathy toward patients and providers.

Qualifications

• Minimum 1 year in a customer service or call center environment.
• Health care or insurance industry experience is a plus.
• Must have accurate data entry and basic math skills.
• Ability to read and interpret policies and procedures.
• Proficient in Microsoft Outlook, Word and Excel.

Responsibilities

• Verify insurance coverage for potential new clients.
• Re-verify insurance coverage for existing patients to process prescriptions.
• Handle data entry and filing with minimal supervision.
• Respond to inquiries from health professionals and patients timely.
• Distribute and process paperwork to support billing and orders.

Skills

Data entry

Attention to detail

Communication

Organization

Multi-tasking

Education

High School diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

VIVA USA Inc in Cumberland, RI seeks a Customer Service Representative to support insurance verification and patient services onsite. Primary duties include data entry, organizing correspondence, and processing receipts with accuracy, while working independently and meeting performance goals.

You will gain hands-on training in the internal system, handle mail and data entry tasks, and contribute to timely patient services with strong attention to detail and empathy toward patients and providers.