Insurance Customer Care Pro - Flexible Schedule & Growth

State Farm Agent; Brentwood (CA); On-site; USD 24,796 - 41,328; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A local insurance agency in Brentwood is seeking a Customer Service Representative to provide exceptional customer experiences. The ideal candidate will manage customer inquiries, assist with policy changes, and contribute to a supportive agency environment. This full-time entry-level position offers a competitive hourly wage ranging from $18.00 to $30.00 depending on experience, alongside various benefits including 401(k) matching and paid time off.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to multitask while being detail-oriented.
• Previous customer service experience is preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and able to multitask

Previous customer service experience

Job description

A local insurance agency in Brentwood is seeking a Customer Service Representative to provide exceptional customer experiences. The ideal candidate will manage customer inquiries, assist with policy changes, and contribute to a supportive agency environment. This full-time entry-level position offers a competitive hourly wage ranging from $18.00 to $30.00 depending on experience, alongside various benefits including 401(k) matching and paid time off.