Provider Operations & Claims Support Coordinator

Healthcare Support Staffing; Brentwood (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare recruiting firm is seeking a Customer Service Representative in Brentwood, Tennessee to support Provider Relations by resolving claims and payment issues. This role involves answering inquiries, processing paperwork, and conducting root cause analysis for operational challenges. Applicants should have a GED or high school diploma, with at least one year of customer service or claims experience. Healthcare experience is preferred. This is a chance to join a growing company with opportunities for advancement.

Qualifications

• 1+ year of experience in customer service or claims with exposure to problem resolution required.
• Experience in healthcare is necessary.

Responsibilities

• Supports the Provider Relations Field Reps to resolve claims and payment issues.
• Answers incoming telephone inquiries from providers and assists with problem resolution.
• Conducts root cause analysis of operational and health services issues.

Skills

Customer service

Problem resolution

Communication

Education

GED or high school diploma

Job description

A leading healthcare recruiting firm is seeking a Customer Service Representative in Brentwood, Tennessee to support Provider Relations by resolving claims and payment issues. This role involves answering inquiries, processing paperwork, and conducting root cause analysis for operational challenges. Applicants should have a GED or high school diploma, with at least one year of customer service or claims experience. Healthcare experience is preferred. This is a chance to join a growing company with opportunities for advancement.