Healthcare Implementation & Adoption Specialist (Travel 90%)

iScribeHealth; United States; Sur place; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

HSA/FSA

401(k) with employer matching

Education reimbursement

Résumé du poste

iScribeHealth is seeking an Implementation and Adoption Specialist to guide healthcare clients through implementation, training, go-live support, and long-term product adoption. You will serve as the primary contact from contract signing through deployment and beyond, partnering with Customer Success, Operations, and client teams to ensure a smooth rollout.

The role is highly customer‑facing with extensive travel (about 90%), onsite visits, and hands‑on physician support.

Qualifications

• Proven experience in client engagement, training, or implementation roles in healthcare or tech.
• Strong customer service and interpersonal skills.
• Excellent training and communication abilities.
• Ability to work independently with minimal supervision.
• Comfort with extensive travel and dynamic environments.

Responsabilités

• Facilitate engaging end-user training sessions in person and virtually.
• Lead physician and healthcare team training sessions.
• Provide hands-on go-live support and post-implementation guidance.
• Travel ~90% and maintain strong onsite client presence.
• Build and sustain long-term client relationships.

Connaissances

Client engagement

Training delivery

Implementation

Healthcare industry

Travel readiness

Onsite presence

Description du poste

iScribeHealth is seeking an Implementation and Adoption Specialist to guide healthcare clients through implementation, training, go-live support, and long-term product adoption. You will serve as the primary contact from contract signing through deployment and beyond, partnering with Customer Success, Operations, and client teams to ensure a smooth rollout.

The role is highly customer‑facing with extensive travel (about 90%), onsite visits, and hands‑on physician support.