Healthcare Guest Services Specialist

Baycare; Winter Haven (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

BayCare Health System in Winter Haven, FL is seeking a Guest Services Specialist to deliver world-class service as the liaison for all hospital services and the surrounding community. This PRN role emphasizes hospitality and smooth guest flow in a busy healthcare environment.

The position requires advanced computer skills, a 1-year track record in a high-stress, fast-paced setting, and completion of OLC training within 12 months. A HS diploma or GED is required.

Qualifications

• 1 year of related field experience and 2 years of customer service.
• Must possess advanced computer skills.
• Experience in reception, registration and guest liaison is preferred.

Responsibilities

• Deliver world class customer service and act as liaison to hospital services.
• Handle reception, registration, check-in and visitor management.
• Support waiting room management and document handling; respond to emergencies.

Skills

Customer service

Computer skills

Reception skills

Education

HS Graduate or GED

Job description

BayCare Health System in Winter Haven, FL is seeking a Guest Services Specialist to deliver world-class service as the liaison for all hospital services and the surrounding community. This PRN role emphasizes hospitality and smooth guest flow in a busy healthcare environment.

The position requires advanced computer skills, a 1-year track record in a high-stress, fast-paced setting, and completion of OLC training within 12 months. A HS diploma or GED is required.