Healthcare Front Office Supervisor — Patient Experience Leader

AltaMed Health Services Corporation; West Covina (CA); Sur place; USD 73 000 - 87 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

403(b) Retirement savings plans

Flexible Spending Accounts

Commuter benefits

Career Advancement & Development

Paid Time Off & Holidays

Paid CME Days

Malpractice insurance and tail

Résumé du poste

AltaMed Health Services Corp. is seeking a Front Office Supervisor to lead front office operations across AltaMed sites, developing and implementing standardized processes for efficient patient care. The role partners with Administrative & Medical leadership to improve customer service and overall experience.

The ideal candidate will have 2+ years of healthcare and 1+ year supervisory experience in a customer-facing environment, with bilingual abilities depending on location.

Qualifications

• Minimum of 2 years Healthcare experience required.
• Minimum of 1 year Lead or Supervisory experience in customer facing organization required.
• Bilingual English/Spanish/Mandarin/Cantonese depending on location preferred.

Responsabilités

• Lead and manage front office operations across AltaMed sites.
• Develop and implement standardized front office processes and protocols.
• Collaborate with Center Managers and Manager of Nursing to ensure high-quality patient experience.
• Communicate process improvements to leadership throughout the organization.

Connaissances

Healthcare experience

Supervisory experience

Bilingual English/Spanish/Mandarin/C/C

Formation

High school diploma or equivalent

Bachelor’s degree preferred

Description du poste

AltaMed Health Services Corp. is seeking a Front Office Supervisor to lead front office operations across AltaMed sites, developing and implementing standardized processes for efficient patient care. The role partners with Administrative & Medical leadership to improve customer service and overall experience.

The ideal candidate will have 2+ years of healthcare and 1+ year supervisory experience in a customer-facing environment, with bilingual abilities depending on location.